Privacy Policy

Privacy Policy & Data Security Statement

1. Introduction & Entity Overview

This Privacy Policy explains how we collect, use, process, and safeguard personal and business information when you visit our website, submit inquiries, or request custom molding CAD design and manufacturing services.

2. Information We Collect

To provide accurate manufacturing quotes, engineering feasibility analyses, and international trading services, we collect the following types of information:

• Contact & Business Identifiers: Name, corporate email address, phone/WhatsApp number, company name, country, and job title.
• Project & Technical Specifications: CAD 2D/3D drawings, product dimensions, material requirements (e.g., UV-resistant PE, cross-linked polyethylene), mold specifications, and custom OEM/ODM requests submitted via inquiry forms.
• Technical & Usage Data: IP address, browser type, device information, and site interaction data gathered via cookies to improve site performance and user experience.

3. Intellectual Property & Technical Data Protection (NDA Commitment)

As an established OEM/ODM rotational molding factory, we prioritize the confidentiality of our clients' intellectual property.

• CAD Files & Technical Drawings: Any CAD models, 3D renders, prototype specifications, or product mold designs uploaded or sent to us are treated with strict confidentiality.
• Non-Disclosure Agreement (NDA): We commit that client-provided custom designs and technical files will never be shared, sold, or distributed to third parties without prior written consent. They are strictly utilized for internal mold development, prototyping, and cost estimation.

4. How We Use Your Information

We collect and process your information strictly for legitimate B2B business purposes:

• Evaluating technical feasibility and providing quotation for custom rotational molding projects.
• Processing custom sample production, mold fabrication, and bulk order fulfillment.
• Communicating order updates, shipping arrangements (FOB, CIF, CFR, EXW), and technical support.
• Enhancing website functionality and optimizing user experience for global clients.

5. Cookies and Tracking Technologies

Our website uses essential cookies and performance analytics (such as Google Analytics) to optimize page loading times, analyze search traffic, and understand international market interests. You can disable non-essential cookies via your web browser settings at any time.

6. International Data Transfers & Compliance

Xiamen Mellow Rotomolding Co., Ltd. serves global OEM clients across North America, Europe, Australia, and the Asia-Pacific region. As an export-oriented manufacturer, we handle data in accordance with international privacy laws, including GDPR (for EU/UK visitors) and CCPA (for US visitors). We do not sell personal data to third-party brokers.

7. Data Security Measures

We implement industry-standard administrative, physical, and technical security controls (including SSL encryption and secure firewalls) to protect your technical designs and contact information against unauthorized access, loss, or misuse.

8. Your Rights

Depending on your region, you have the right to access, rectify, delete, or limit the processing of your personal data stored with us. If you wish to inspect or delete your contact records or technical drawings from our database, please contact our privacy compliance team.

9. Contact Us & Business Entity Details

For privacy inquiries, technical project consultations, or custom OEM/ODM rotomolding inquiries, please reach out to us:

• Company Full Name: Xiamen Mellow Rotomolding Co., Ltd.
• Factory Address: No. 97 Xintian Road, Jimei District, Xiamen City, Fujian Province, China
• Phone / WhatsApp: +86 13950345629
• Official Email: info@mellow-rotomolding.com
• Primary Business Scope: Custom Rotational Molding OEM/ODM, Plastic Fuel & Water Tanks, Boat Seating & Marine Components, Toolcases & Coolers.